Tag: Pelatihan V.3 FOUNDATION di Jakarta

PELATIHAN ITIL V.3 FOUNDATION
Posted on: Mei 11, 2018 Posted by: admin diorama Comments: 0

PELATIHAN ITIL V.3 FOUNDATION

ITIL V3 FOUNDATION PELATIHAN ITIL V.3 FOUNDATION Materi Training DAY 1 INTRODUCTION * The Four Perspectives (Attributes) of ITSM Benefits of ITSM * Business and IT Alignment * What is ITIL®? COMMON TERMINOLOGY * What are Services? * Processes & Functions * Defining Processes * Defining Functions * Connecting Processes …