INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL®) FOUNDATION

INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL®) FOUNDATION

INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL®) FOUNDATION

The ITIL® is a globally recognized IT service management certification. The ITIL® Foundation course is considered as the entry level qualification in the field of IT Service Management. The ITIL® Foundation professional will be able to guide an organization in implementing the best practices in IT Service Management and also in using IT as a tool for a business change and growth.
The ITIL® Foundation course emphasizes on adapting a common framework of IT Service Management practices that will help deliver value to a business. It also focuses on Quality Management approach and standards apart from following a practical approach to IT Service Management.

Materi

•Getting started with ITIL® Foundation
•Introduction to service management
•Service management lifecycle
•Introduction to Service Strategy
•Service Strategy Concepts
•Service Strategy Processes
•Introduction to service design
•Key concepts in service design
•Service design processes
•Introduction to Service Transition
•Service Transition Processes
•Introduction to Service Operations
•Service Operations Processes
•Functions
•Introduction to Continual Service Improvement
•Key Principles and Models
•Assessment

Peserta

This training is most suitable for those professionals, who want to move ahead in the IT Service Management sector such as:
•IT professionals
•Operations managers
•Service delivery professionals
•Quality analysts
•Production support engineer

METODE TRAINING

1. Presentation
2. Discuss
3. Case Study
4. Evaluation
5. Pre-Test & Post-Test
6. Games

Jadwal Training Update di Tahun 2023

Training Bulan Januari : 10-11 Januari 2023
Training Bulan Februari : 7-8 Februari 2023
Training Bulan Maret : 7-8 Maret 2023
Training Bulan April : 18-19 April 2023
Training Bulan Mei : 16-17 Mei 2023
Training Bulan Juni : 6-7 Juni 2023
Training Bulan Juli : 11-12 Juli 2023
Training Bulan Agustus : 22-23 Agustus 2023
Training Bulan September : 12-13 September 2023
Training Bulan Oktober : 10-11 Oktober 2023
Training Bulan November : 7-8 November 2023
Training Bulan Desember : 5-6 Desember 2023

Jadwal tersebut juga dapat disesuaikan dengan kebutuhan calon peserta

LOKASI PELATIHAN  :

• Yogyakarta, Hotel Dafam Malioboro (7.250.000 IDR / participant)
• Jakarta, Hotel Amaris Tendean (7.750.000 IDR / participant)
• Bandung, Hotel Golden Flower (7.750.000 IDR / participant)
• Bali, Hotel Ibis Kuta (8.500.000 IDR / participant)
• Lombok, Hotel Jayakarta (8.750.000 IDR / participant)

INVESTASI TRAINING

Investasi Pelatihan tahun 2022 ini :

Investasi pelatihan selama dua hari tersebut menyesuaikan dengan jumlah peserta (on call). *Please feel free to contact us.

Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.

Fasilitas Pelatihan di Diorama untuk Paket Group (Minimal 2 orang peserta dari perusahaan yang sama):

• FREE Airport pickup service (Gratis Antar jemput Hotel/Bandara)
• FREE Transportasi Peserta ke tempat pelatihan .
• Module / Handout
• FREE Flashdisk
• Sertifikat
• FREE Bag or bagpackers (Tas Training)
• Training Kit (Dokumentasi photo, Blocknote, ATK, etc)
• 2xCoffe Break & 1 Lunch, Dinner
• FREE Souvenir Exclusive

Jadwal Pelatihan masih dapat berubah, mohon untuk tidak booking transportasi dan akomodasi sebelum mendapat konfirmasi dari Marketing kami. Segala kerugian yang disebabkan oleh miskomunikasi jadwal tidak mendapatkan kompensasi apapun dari kami.

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