IT Infrastructure Library (ITIL) Intermediate Pelatihan IT Infrastructure Library (ITIL) Intermediate Deskripsi is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency. The official ITIL qualification scheme describes two streams, the …
IT Infrastructure Library Foundation Pelatihan IT Infrastructure Library Foundation DESCRIPTION This entry-level qualification training offers participants general awareness of key concepts, structure, elements, and terminology used in Information Technology Infrastructure Library (ITIL) Service Lifecycle, including linkages between Lifecycle stages, core principles, processes implemented and their contribution to Service Management practices. …
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