IT QUALITY ASSURANCE PELATIHAN IT QUALITY ASSURANCE Background This course is designed for learning and understanding IT quality concepts. It provides an excellent overview of the entire IT quality professional area. It further provides a macro introduction of the quality assurance area by introducing and reviewing the principles expounded by …
PRACTICAL PLANNING AND CONTROLLING PROJECTS PELATIHAN PRACTICAL PLANNING AND CONTROLLING PROJECTS Deskripsi Pelatihan Practical Planning and Controlling Projects akan memperkenalkan kepada para peserta bagaimana mengelola proyek secara praktis dan komprehensif mulai dari perencanaan, pengorganisasian, pengendalian. Dalam pelatihan 3 hari ini peserta akan dibimbing secara hands-on oleh trainer yang berpengalaman dan …
IT PROJECT MANAGEMENT (IT-PM) PELATIHAN IT PROJECT MANAGEMENT (IT-PM) Deskripsi This is a comprehensive project management training course for business and IT people who are involved in IT projects, including software development projects. The course shows how IT projects should be managed, from inception to post implementation review. People who …
IT PROBLEM MANAGEMENT AND ANALYSIS PELATIHAN IT PROBLEM MANAGEMENT AND ANALYSIS Deskripsi The purpose of IT Problem Analysis and Management course is to deliver competency and assures that participants have gained knowledge of the terminology, structure and basic concepts of IT Problem Analysis and Management and Incident Management which encompasses …
IT Infrastructure Library (ITIL) Intermediate Pelatihan IT Infrastructure Library (ITIL) Intermediate Deskripsi is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency. The official ITIL qualification scheme describes two streams, the …
IT Infrastructure Library Foundation Pelatihan IT Infrastructure Library Foundation DESCRIPTION This entry-level qualification training offers participants general awareness of key concepts, structure, elements, and terminology used in Information Technology Infrastructure Library (ITIL) Service Lifecycle, including linkages between Lifecycle stages, core principles, processes implemented and their contribution to Service Management practices. …
ITIL V3. Fundamental Pelatihan ITIL V3. Fundamental Descriptions This 3-day certificate course is the ideal starting point for any person or organisation needing to find out about ITIL, the world best practice in IT Service Management. The course provides a comprehensive understanding of the ITIL V3 Framework and how it …
ITIL V3 FOUNDATION PELATIHAN ITIL V.3 FOUNDATION Materi Training DAY 1 INTRODUCTION * The Four Perspectives (Attributes) of ITSM Benefits of ITSM * Business and IT Alignment * What is ITIL®? COMMON TERMINOLOGY * What are Services? * Processes & Functions * Defining Processes * Defining Functions * Connecting Processes …
ITIL V3. FUNDAMENTAL Pelatihan ITIL V3. FUNDAMENTAL Instructor This course provides IT Managers and Practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the …
ITIL V2 Fundamental Pelatihan ITIL V2 Fundamental Descriptions This course provides IT Managers and Practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the …
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